Medley House Guest Lodge

Upon arrival at reception, my husband needed to use the ablution facilities after the long drive, there was no water in the mens bathroom to wash up! Little did we know that this would only be the start! The air conditioner could not be used to keep the room warm due to the amount of racket it makes, the TV remote in the room did not work, the hand basins cold water tap in the bathroom could not be opened at all, (the tap was loose on the basin, and was also over tightened to the point that it could not be opened, obviously they didn't want guests using it) there was also puddle due to a leak from the tap under the basin. Big cracks in the wall as well as signs of moisture seeping through. Black mould growing on walls above the bath, a handle missing from the clothes cupboard door. For some reason the bedding smelled dusty, I cant explain it, but it is, what it is. And lastly, a dirty toilet paper encrusted toilet brush, next to the toilet.

We did ask to be moved to a different room, but the establishment was fully booked and we were informed that they couldn't help us, (so were all the other places we called at this time) so we had to suck it up.

How Medley House has a 4 star grading is beyond me. I can safely recommend to anyone reading this, do yourself a favour and stay away!!!