Ja-Né Gastenhuis

Never ever again! 

When we arrived the lady said to us that we have to take 2 rooms after I specifically asked for 1 room.  And my quotation stated that I will get a Deluxe Room for 3 adults (my daughter is age 16) We phoned Hendry and Jaco several times and they refuse to speak to either me or my husband. We asked the lady to show us the deluxe rooms.... and quess what???  There are NO deluxe rooms. We send them a sms message that we will not be staying there and that we want our money back as they lied to us about the deluxe room.  They agreed on paying us back but after they lied about there rooms I wondered if we would get our money back and we decided with, the help of the lady that received us, to make a plan.  So we took one bed out of another room and put it in the room with the double bed and tried to sleep. (There was a very loud party going on in the neighbourhood). And just before 2:00 that morning a very loud couple arrived in the room next to us and ...... the noises coming from that room.... all I could think of is a movie..... one with a cheap hotel where you hear the neighbours going on and on and on..(screaming, huffing and puffing).  Another thing was the path to the dining and rooms at night.  There are definitely not enough lights and you can injure yourself as the path is not in a very good condition and there is a rock that you can only see if you have a flashlight. The gate open by a number that they give you to put in but from the inside you have to put your arm through the palisade and put the number in the keypad.  As the gate open quickly this may cause injury if you do not get your hand back through that palisade quick enough.  No... The service was very very very bad, they lied about their rooms, etc.etc.  But..... If all of above do not bother you..... the room itself .... was clean. There was this bar fridge  but sadly..... no kettle or cups to make a morning coffee.

Jenetta Broodryk

082 933 2098